Automatic review requests
Every customer asked at the right moment, by text and email, in one tap.
CRM
More 5-star reviews, on autopilot
Your Google rating decides whether customers call you or the next business. We build an automated system that asks every happy customer for a review at the right moment, routes unhappy ones to you first, and keeps every review responded to.
Reputation management is actively growing and maintaining a business's online reviews and rating — asking satisfied customers for reviews, responding to every review, and catching problems before they go public. SBGeeks sets up automated review systems for US businesses, tied into your workflow so review requests go out the moment a job is done.
For a local business, the Google rating is the storefront. Before anyone calls, they compare you to the two competitors next to you in the map pack, and the number of reviews and the star rating decide who gets the call. A great business with few reviews loses to an average one with many — not because it is worse, but because it looks less proven.
Most businesses do great work and simply never ask, so their reviews trickle in slowly and skew toward the rare unhappy customer who was motivated to post. The fix is a system: ask every satisfied customer automatically, at the moment they are happiest, make it one tap, and respond to every review that comes in.
We set that up and tie it into how you already work, so review requests fire when a job is completed or an invoice is paid — by text and email — and unhappy customers are routed to you privately first, before they post. Your rating climbs, steadily and honestly.
Sound familiar?
The costly, manual problems we remove.
- Competitors with more reviews get the call even when your work is better.
- You do great work but rarely ask, so reviews trickle in slowly.
- The only people who post are the occasional unhappy ones, dragging your rating down.
- Reviews go unanswered, which hurts both ranking and trust.
- A bad review blindsides you publicly when it could have been handled privately.
How we set up your review engine
A clear, done-for-you path from first call to live.
1
Connect the trigger
We tie review requests to your workflow — job done, invoice paid — so they fire automatically.
2
Build the ask
We build one-tap review requests by SMS and email, timed for when customers are happiest.
3
Route feedback
Happy customers go to Google; unhappy ones are routed to you privately first to fix the issue.
4
Respond & report
We help you respond to every review and track rating, volume and sentiment over time.
What the system does
Everything delivered and implemented for you.
Private feedback routing
Unhappy customers routed to you first, so problems get fixed before they go public.
Review responses
Every review — good and bad — responded to promptly, which helps ranking and trust.
Tied into your workflow
Requests triggered by your CRM, invoicing or job completion, with no manual sending.
Multiple platforms
Google first, plus Facebook, industry sites and others where your customers look.
Monitoring & reporting
Track rating, review volume and sentiment, and get alerted to new reviews instantly.
What we build with
We use the right stack for the job — and own it to you.
Google Business ProfileSMS / TwilioEmail platformsYour CRMZapier / MakeReview platformsWebhooks & APIs
Where reputation management matters most
How US businesses put this to work.
Home & field services
More reviews after every job directly lift map-pack ranking and call volume.
Clinics & practices
Reviews and ratings that reassure new patients choosing a provider.
Restaurants & hospitality
Steady fresh reviews that keep you ahead of nearby competitors.
Auto & repair
Turning satisfied one-off customers into public proof that wins the next ones.
Professional services
Building the credibility that high-trust, high-value services depend on.
Any business in the map pack
If customers compare you to nearby competitors before calling, reviews decide it.
Pricing
Transparent, project-based. No lock-in, you own what we build.
We offer setup (build the automated system and hand it over) and ongoing management (we run requests and responses for you). We start by connecting the request to your existing workflow — the piece that drives the fastest review growth. You own your profiles and data. <strong>Book a free strategy call</strong> for a custom quote.
Frequently asked questions
Is this a legitimate way to get reviews?
Yes — we ask all your customers for honest reviews, which is exactly what Google encourages. We do not buy, fake or filter reviews. Routing unhappy customers to a private channel first is about giving you a chance to fix the problem, not hiding it.
How fast will my rating improve?
It depends on your customer volume, but most businesses see review count climb within the first weeks once every customer is asked automatically instead of occasionally.
Can you handle responding to reviews?
Yes. We can respond to every review for you, or draft responses for you to approve — both help ranking and show prospective customers you are engaged.
Does it work with my CRM or invoicing?
Yes. We trigger requests from your existing tools — when a job is marked done or an invoice is paid — so nothing is sent manually.
What about a bad review that is already public?
We help you respond professionally, which often does more for prospects than the review itself, and work to bury it under a steady flow of new positive ones.
Do I own my profiles and reviews?
Yes. Your Google Business Profile, reviews and data are yours — we set up and manage the system around them.
Turn happy customers into 5-star reviews
Book a free strategy call. We will set up an automated review engine for your business and give you a custom quote.
